Job Description
Job Description
Job Description
SUMMARY:
- The individual in this position is to report to and receive directions from the Director, Information Technology.
- The individual will manage the daily operation of Quality Manufacturing IT operations, identifying, allocating and managing resources as needed to operate an effective and reliable computing environment.
- This individual will be responsible for the creation and maintenance of all systems and software documentation, license compliance programs, standard operating procedures and computerized systems validation (CSV) with the Quality Manufacturing business unit.
RESPONSIBILITIES:
- Assist the Director, IT with the overall technology direction of the business unit; coordinating technology efforts and maintaining clear technology goals within the scope of the overall corporate IT strategy as defined and prioritized by DPG management. & Work closely with the Director, IT and IT functional leads to analyze business processes and goals and map out the appropriate technology to support both.
- Design, develop, install, maintain, document and support IT solutions for the business unit: responsible for Quality Manufacturing IT systems implementation company-wide in accordance with company and departmental policy and the systems development life cycle (SDLC) model. & Will create project plans, establish and monitor timelines and milestones, deploy and manage internal and external resources, and coordinate all CSV activity where applicable.
- Utilize expertise to understand data created, generated, gathered or purchased by the business unit. & Work with Quality and Manufacturing management and personnel to identify areas for innovation and process improvement and investigate and implement technology solutions.
- Responsible for maintaining complete systems documentation and ensuring license compliance.
- Responsible for developing SOPs for the use of systems and software, and maintaining a change/version control system.
- Responsible for the purchasing of hardware and software systems, consulting and integration services. & Responsible for technical training of the business unit.
- Responsible for supervision and management of day-to-day Quality Manufacturing IT tasks, vendors/consultants and activities.
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
- Position requires a minimum BA or BS Degree in Computer Science and a minimum of 8 years relevant experience with at least 5 years’ experience implementing technical solutions in regulated industry.
- In-depth knowledge of Microsoft Operating System Platforms (i.e. Windows Client/Server).
- The individual must have demonstrated the ability to interact productively and amicably in a multi-user environment with users, staff, management and consultants.
- Must be motivated, self-starter and capable of independent work.
MEASUREMENT OF PERFORMANCE:
- Satisfactory and timely completion of Quality Manufacturing IT goals.
- Attitude towards work and willingness/ability to cooperate with coworkers and supervisor.
- Ability to interact effectively with the users and other team members.
- Ability to adapt to new systems and technology, accept responsibility, and identify areas for innovation and improvement.
- Ability to recognize problem areas and act accordingly to correct those problems.
- Overall effectiveness and efficiency of Quality Manufacturing IT as well as degree of user satisfaction with IT provided services.
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