Job Description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$27.00/hr - $31.25/hr

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Title: Case Management Analyst

Pay Range: 27-31.25/hr

The Case Management Analyst is responsible for executing critical components of the Case Management process: quality assurance, case development, case auditing, and case settlement. As the lawsuit reaches new milestones, the Analyst will contribute to one of the phases of the case management process. Success in this role is measured by the completeness of our clients documentation, data collection, data representation, and how engaged our clients are leading to minimal fall out rates.

Other responsibilities include:

• Execution of daily client preparation, tasks, meetings, follow ups, and auditing.
• Conducts quality assurance tasks assigned based on the phase of the case and claims made on behalf of the client.
• Completes inbound and outbound calls with clients to obtain additional details, complete documentation/questionnaires, and provide settlement status updates.
• Files, tags, and audits client documentation in accordance with standard operating procedures.
• Gathers and interprets data to develop actionable next steps that will optimize case results.
• Contributes to audit projects pre and post settlement to assist in maximizing client’s financial recovery.
• Works with external partners such as experts, appraisers, and contractors to validate and maximize client’s claims.
• Submits client’s case filing, and questionnaires prior to court set deadlines.
• Attends and hosts community events for leads and clients.
• Supports Community Outreach needs such as fielding phone calls, taking 1:1 appointments, and supporting weekly events as needed.

Compensation:

$27/hr to $31.25/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service and Administrative

• Industries

  Civic and Social Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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