Job Description
THE JOB:
Rocco's FOH Team Members such an important part of our team here at Rocco's. We pride ourselves in giving exceptional 'above and beyond' service to all of our guests. FOH Team Members are the ones who can make or break a customer experience in store. Our coffee and doughnuts are delicious and speak for themselves but it takes an incredible front of house team to really make our guests have a memorable experience. This position is responsible for creating individualized experiences for our guests from greeting, packing their doughnuts, food, coffee, & teas, and ringing up their order. The FOH Team Member is encouraged to make the best decision that will create a positive experience for our guests. We encourage all of our team members to be team players and to be willing to help wherever the need is at the moment. FOH Team Members have the opportunity to be cross trained to learn other roles in the store. No matter where you start with us, there is room to grow. Front of House Team Members work directly with our Store Supervisor. We encourage all of our team members to be FOH Team Members need to be extremely hardworking, teachable, and friendly. Our training is structured so that you will gain the knowledge and tools needed to succeed in this role. WHO WE WANT: This candidate will have the opportunity to join one of the fastest growing doughnut shops in the US. We want someone who wants to be apart of a thriving, growing business and will put in the work to help the company evolve. Yes, we set high standards here and expect a lot from our crew BUT we equally enjoy having fun and creating a stimulating and inspiring work environment! REQUIREMENTS- DESIRED TRAITS: -Previous Food, Restaurant, Customer Service Experience...LeapBrands is looking to fill a Director of Operations position. This position is ideal for someone who has a strong background in multi-unit operation management within the restaurant Industry. As the Director of Operationsyoull lead the operations for multiple...
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